GameBro is a UK-based retailer of retro gaming handhelds. It sells the R36S and the wider R36S family alongside handhelds from Anbernic, TrimUI, Retroid and Miyoo, plus the X2 Plus TV console. Every console arrives pre-loaded with retro games on a microSD card and is ready to play out of the box — no setup, no WiFi and no subscription. Orders ship from UK stock with free UK delivery, a 12-month warranty and a 30-day money-back guarantee. GameBro is the trading name of BH Commerce Ltd, company number 16310021, registered at Bartle House, Oxford Court, Manchester, M2 3WQ.
Quick answer
GameBro is an independent UK business selling retro gaming handhelds direct to UK customers.
- Based in: the United Kingdom — all stock is held and shipped from the UK
- Flagship product: the R36S retro gaming handheld
- Delivery: free UK delivery, typically 1–3 business days
- Warranty: 12 months against manufacturing defects
- Returns: 30-day money-back guarantee
GameBro at a glance
| Detail | What it is |
|---|---|
| What we sell | Retro gaming handhelds pre-loaded with classic games — the R36S, R36S Max and R36S Ultra, the K10 Mini, the X2 Plus TV console, and handhelds from Anbernic, TrimUI, Retroid and Miyoo |
| Where we ship from | UK stock, held and shipped from the United Kingdom |
| Delivery | Free UK delivery on every order. Orders placed before 2pm are dispatched the same day and typically arrive within 1–3 business days by tracked Royal Mail |
| Warranty | 12 months against manufacturing defects, from the date of delivery |
| Returns | 30-day money-back guarantee from the date of delivery, item in original condition |
| Payment | Stripe-hosted Checkout — credit and debit cards, Apple Pay, Google Pay and Klarna |
| Legal entity | BH Commerce Ltd, company number 16310021 |
| Registered address | Bartle House, Oxford Court, Manchester, M2 3WQ, United Kingdom |
| Contact | ben@gamebro.co.uk — we aim to respond within 24 hours |
What does GameBro sell?
GameBro sells retro gaming handhelds: small, pocketable consoles that run open-source emulators and come with a pre-loaded microSD card, so they play classic games from systems such as the NES, SNES, Nintendo 64, Game Boy, Game Boy Advance, PlayStation 1, PSP, Sega Mega Drive, Dreamcast, Neo Geo and Arcade. They work completely offline.
The core range is:
- R36S — the best-selling model. A vertical handheld with a 3.5" IPS display, a 3500mAh battery rated at 6+ hours and 128GB of storage.
- R36S Max — a horizontal handheld with a larger 4.0" IPS screen, a 5000mAh battery rated at 8+ hours and improved ergonomics.
- R36S Ultra — a 4.0" IPS handheld that adds WiFi and Bluetooth connectivity.
- X2 Plus — not a handheld but a TV console: it plugs into a television over HDMI and comes with two or four wireless controllers.
- K10 Mini — a tiny entry-level handheld with a 2.4" LCD and built-in games, aimed at younger players.
Beyond that core range GameBro stocks handhelds from the established retro brands — Anbernic (including the RG35XX H and RG40XX H), TrimUI, Retroid and Miyoo. The full, live catalogue with current prices and stock is on the shop page.
How does ordering from GameBro work?
Checkout is hosted by Stripe. Selecting “Buy now” on any product takes you straight to Stripe’s own payment page, where you enter your email, name and delivery address. GameBro never handles or stores your card details. Stripe accepts credit and debit cards, Apple Pay, Google Pay and Klarna, and sends you the payment receipt directly.
Every order ships from UK stock. Delivery within the UK is free on all orders: orders placed before 2pm are dispatched the same day and typically arrive within 1–3 business days by tracked Royal Mail. When an order is dispatched, GameBro emails the tracking details.
If something is not right, the returns policy gives you a 30-day money-back guarantee from the date of delivery, and every console carries a 12-month warranty against manufacturing defects.
Support and guides
GameBro is a small independent UK business, and support comes directly from it rather than from a call centre. Email ben@gamebro.co.uk with an order ID and a description of the problem; the aim is to reply within 24 hours.
- Support and setup guides — first-time setup, controls, save states, adding your own games and troubleshooting.
- Returns, refunds and warranty — the 30-day guarantee and the 12-month warranty in full, including what is and is not covered.
- What’s included — exactly what comes in the box and which console systems are emulated.
- The GameBro blog — buying guides, reviews and comparisons, from setting up an R36S to choosing the right handheld.
- Terms and conditions — trading terms, the referral programme rules and the full company details.
Frequently Asked Questions
Is GameBro an official retailer?
GameBro is an independent UK retailer, not a marketplace reseller. It is the trading name of BH Commerce Ltd, a company registered in England and Wales under company number 16310021. Every console is sold from GameBro’s own UK stock and carries GameBro’s own 12-month warranty and 30-day returns policy.
Where does GameBro ship from?
GameBro holds all of its stock in the United Kingdom and ships every order from the UK, so there is no overseas wait and no import charge. The registered address is Bartle House, Oxford Court, Manchester, M2 3WQ.
How long does delivery take?
UK delivery is free on every order. Orders placed before 2pm are dispatched the same day and typically arrive within 1-3 business days by tracked Royal Mail.
What warranty do GameBro consoles come with?
Every console comes with a 12-month warranty against manufacturing defects from the date of delivery, covering faults such as screen defects, button or joystick malfunctions, battery failure and charging port issues. Separately, there is a 30-day money-back guarantee if you simply change your mind.
How do I contact GameBro?
Email ben@gamebro.co.uk. GameBro aims to respond to all enquiries within 24 hours. Setup guides, controls and troubleshooting steps are on the support page at gamebro.co.uk/support.